Shipping Terms

Shipping Policy & Order Processing Times

Shipping occurs Monday through Friday only. No shipping occurs on Saturday or Sunday. Orders placed on Saturday and Sunday will be processed on Monday. All orders placed with 3 Day, 2 Day or Next day air shipping on Saturday and Sunday or by 2:00 PM EST on Monday ship Wednesday Orders placed with 3 Day, 2 Day or Next day air shipping Monday through Friday prior to 2:00 PM EST ship the following business day. Air orders placed after 2:00 PM EST ship the next business day. Ground orders placed before the 2 PM cut off ship within 3 business days and are not guaranteed to be received by any specific date. When a Ground order is placed after the cut off the first processing day becomes the next business day. Ground orders placed after the 2 PM cut off will ship within the next three business days. As an example a ground order placed at 7:20 PM on Tuesday night will ship on Friday or Monday. Ground orders placed Saturday and Sunday will ship Wednesday or Thursday.

Holiday Shipping December 1, 2020 through January 24th, 2021 Ground orders placed before the 2 PM eST cut off Monday through Friday ship within 2-5 business days and are not guaranteed to ship the same day. As an example an order placed over the weekend or Monday prior to 2 pm will ship by Friday.

Holiday Ground Deadline
We will continue to ship any and all orders we possibly can up through Monday evening 12/21/2020. However we can not guarantee an order will ship prior to Christmas when it is placed after the above deadlines.
Holiday Air Shipping Deadline The deadline for guaranteed shipping of an air order prior to Christmas is 12/20/2020 at 11 AM EST All air orders placed after 11 AM EST on 12/20/2020 may not ship until Friday 12/27/2020.

Alaska and Hawaii – Please add $15.50 to the standard ground prices for ground shipping to Alaska and Hawaii.(Excluding Fruit, and Cookies). Please add $24.50 to the Next Day air prices for expedited shipping to Alaska & Hawaii. (Excluding Fruit and Cookies)
All APO, FPO, PO Boxes and Canadian shipments ship via the USPS. Fruit and Cookies are not available for shipping to PO boxes, FPO, APO, or Canadian shipments.
Standard shipping and delivery days are Monday-Friday.
Late Delivery & Service Guarantee Refunds: In the event a carrier delivers a gift late a shipping refund may be approved but, is not always guaranteed. Carriers do not offer refunds of any kind on late deliveries involving a bad address, missing apartment number, incorrect zip codes or any other information supplied which is not accurate. In addition carriers do not offer refunds involving but not limited to the following: Acts of God, weather conditions, Emergency conditions beyond their control, mechanical delays of aircrafts or other equipment failures and several additional issues. Please request a copy of the Carriers Terms & Conditions for a complete listing.

Bulk Shipping Rates

If you have multiple Conrad Farms Gift Basket items going to one address the following discounts apply to ground shipping rates only. Please send an email to request discounts on your expedited bulk shipments and include the gift SKU, quantity, and the destination zip code.

• 3-5 gifts to one address receive a 5% shipping discount
• 6-10 gifts to one address receive a 10% shipping discount
• 11-15 gifts to one address receive a 15% shipping discount
• 16-20 gifts to one address receive a 20% shipping discount
• 21-25 gifts to one address receive a 20% shipping discount

If your total order going to one address reaches a minimum weight of 200 pounds or more, larger shipping discounts will apply based on the destination zip code.

We do not give shipping rates over the phone. Please send your shipping rate requests to us at service@bestgourmetgifts.com

You need to include the destination zip code, the SKU and the quantity of each gift. Please only send requests for orders totaling more than 200 pounds.

All orders weighing less than 200 pounds will have the above discounts applied to them.